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Who We Support: OTs, Support Coordinators & Participants

Specialised NDIS Home Modifications Support for Every Step of the Journey

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At Complete Project Partners, we understand that every NDIS home modification involves more than just construction—it involves people. That’s why we’ve designed our services to support every person in the process: from Occupational Therapists writing reports, to Support Coordinators managing care plans, to Participants and families just trying to make daily life easier.

 

This page breaks down how we can help, no matter your role.

OT

For Occupational Therapists

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Helping you deliver detailed, compliant recommendations—without the back-and-forth.

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We support OTs by providing fast, accurate Scopes of Works, clear costing documentation, and expert advice to ensure your recommendations meet NDIS requirements. Whether you're dealing with standard or complex mods, we’re here to reduce your admin load and help get funding across the line.

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What We Offer OTs:


✅Fast turnaround on Scopes of Works & Costings
✅Expert advice on buildability and compliance
✅Clear communication to align with your clinical reasoning
✅Support on complex or unclear modification requests
✅Assistance with NDIS clarification responses

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Why Work With Us?

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  • We’re licensed across QLD & NSW

  • All reports meet BCP legislative requirements

  • We understand the nuances of NDIS decision-making

  • We support you—not override you

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For Support Coordinators

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Taking the stress out of managing home modifications for your participants.

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We handle everything from paperwork to builder coordination, so you can focus on outcomes—not chasing contractors. With clear communication and end-to-end project management, we keep you in the loop and your participant supported every step of the way.

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How We Support Support Coordinators:


✅We explain the process in plain English to participants and families
✅Provide itemised SoWs and quotes for funding applications
✅Handle builder coordination, site inspections & compliance
✅Communicate progress so you’re never left in the dark
✅Assist with time-sensitive approvals and variations

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We’re Here to Take the Pressure Off:

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  • No more guesswork on next steps

  • Confidence that the builder is qualified and experienced

  • Support through every stage, from funding to final handover

Participant

For Participants and Families​

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Making your home safer, more accessible, and tailored to your life.

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You don’t need to understand the construction process—that’s our job. We work with your OT and Support Coordinator to design, document and deliver NDIS-funded home modifications that make your everyday life easier. We speak in plain language, respect your space, and make sure you're informed throughout.

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What We Do for You:


✅We listen to what you need
✅Work with your OT and Support Coordinator
✅Create clear quotes and documents to help you apply for funding
✅Manage the entire project, from start to finish
✅Keep you updated and involved along the way

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Our Promise:

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  • We won’t talk in builder jargon

  • We’ll be clear and honest about timeframes

  • We’ll make sure you feel safe and supported during the build

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Ready to get started?

Whether you need help getting funding or support managing the construction — we’re here to guide you through it.

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